Tag: point of order

It’s the Most Wonderful Time of the Year, Part II

BobbieLeave a comment

Working on the premise that during these holidays you find yourself in situations where you are “the explainer” and/or see the need to be one, here’s a guide on what you can do about data.

Specifically, your data. Or encourage people to do with their data.

The very first part of this is a bummer so you may want to pull up a glass of eggnog while choking this down (if you aren’t already choking on the eggnog): your data is not 100% private no matter what you do. Not ever. The only thing you can control (somewhat) is the length to which it is shared and the compartmentalization of that sharing so as to reduce the amount of destruction that can happen with a Data Breach. The other bummer with Data Breaches is that they are not something YOU did wrong – some entity that was responsible for storing data was infiltrated by Bad Persons who now have your data. Even if you had a unique password, even if you had MFA. Usually what gets stolen are credentials (the ID part of them, hopefully not the actual passwords) because what is supposed to happen is that sensitive things like social security numbers, credit cards, etc. are supposed to be “hashed“. That said, there are clever hackers and there are dumb companies, and so you don’t want to trust that everything works “the way it is supposed to”.

The following are suggestions for discussion/implementation as you get called in as The Person Who Knows These Things. If you actually do get a data breach, the most immediate steps are:

  1. Change the password for the given site(s) that was(were) breached.
  2. Check your credit cards/bank accounts to see if there are any fishy charges.
  3. Make sure they have 2FA on them
  4. Pull a credit report and freeze your credit – and in the credit report look for anything fishy (new accounts, for example).

Otherwise, we’ll assume the time slots you have below are based on how much time you have — or are willing to have — to disseminate knowledge :).

15 Minutes

With 15 minutes you have a selection of things you can do/advise:

  • Unique passwords for each site (at least, at the very least, for anything tied to finance – bank cards, store cards, etc.) – this reduces what a potential attacker has access to if there is/was a data breach with that one site. With 15 minutes you probably can do like, 2, but you can include the explainer on why they should do this for the rest of their sites.
  • Provide an explainer on data breaches:
    • They are somewhat inevitable because no system is perfect,
    • This is why you don’t want to do things like store credit card information with retailers or on your browser,
    • This is why people should have two emails (or more) – one that all their finance stuff goes to vs. the “spamhole”,
    • This is why you activate 2FA or MFA on all your stuff (again, if data found in data breach is being leveraged by bad guys then at least make it a little harder for them).
    • Whenever you get a notice of one you change the password on that site – and any you think may be tied to it – immediately.

30 Minutes

  • Show them how to freeze, and temporarily unfreeze, their credit, and why.
  • Discuss options like Delete Me.
  • Take the free credit monitoring
    • Almost every data breach notification comes way too late after this particular horse is stolen from this particular barn, BUT, free credit monitoring is free credit monitoring.
      • When they sign up for that it should be with a unique password.
      • Put in a reminder for the couple of weeks before the monitoring is set to expire so they can/should decide if they want to continue it on their own payment or cancel it once it is no longer “Free”
        • (An unfortunate reality is with the frequency of data breaches you could probably stack these 😦 ).

45 Minutes or Longer

  • Get a Password Vault app (e.g., Bitwarden) and an Authenticator app installed
  • Set up that 2nd email and update accordingly to financial sites
  • Google yourself and see what comes up. If you don’t want whatever does come up, file a request with the owner of that site or leverage something like DeleteMe.

The last thing I’d point out is that there is an astonishing amount of information out there on you that is publicly available. County assessors include your information and real estate tax information publicly, county and state court websites have records, etc.

The Real World

I will end with an example: recently, some folks I know were buying a house here in WA. Specifically in King County. They had seen a house, and they wanted to know more about it. Naturally, working with a realtor, they got some information. However, through about 15 minutes of searching, I could see: every permit that had been applied for, and accepted/rejected (and why) for that house, the previous homes the current owner lived in, how much they bought and sold those homes for, the current owner’s court records including their recent altercation at their house, a speeding ticket, their previous marriage, their previous divorce settlement, their current partner, their place of employment, their previous employment, the location of their families across the country, their voter registration, etc. etc. This is/was all publicly available data- I didn’t have to pay anything or even register anywhere to search it. Bonus: the folks I knew were checking with their own realtor about their own house to see how it was titled. and I was able to pull their title -an actual copy of their title – in 5 minutes.

This is what I mean when I say you will not be able to be 100% private. Certainly, there are ways to obfuscate this: you can get court records sealed, you can register your home in the name of a trust or a shell company, you can scrape your name off of as many sites as possible, etc. When you get the notice of the data breach, pay attention to what was breached – and respond accordingly.

One Foot in Front of the Other

BobbieLeave a comment

One of the things I do to relax – particularly when I need the hands to be doing something (e.g., knitting project, cross stitch project, etc.) is “watch” YouTube. I have a handful of subscriptions but the ones I’ve enjoyed most of late are History Hit and the “Tech Support” series from Wired. The most recent one I watched was with a polar explorer, and I listened as he answered questions from a wide selection of forums.

In answering one of the questions, he started talking about a time he was on day 4 or 5 of a 50-day solo expedition – this guy legit goes out there with a tent and a stove and assorted gear and no one else — and he lost his iPod. (His white iPod, in the snow and ice, the irony of which was not lost on him). It meant that for 45 days then — if he was to continue — he was alone with his thoughts. No podcasts, no music, etc. This was disheartening and he had to park himself for a bit to work through a mental impasse; he ended up using his satellite phone to call a friend who in turn talked him through how to deal. Then he continued, for the remaining 45 days, with only his thoughts. As he put it: he started by putting one foot in front of the other, for a thousand feet, and just kept doing that.

I will not even pretend that anything I do in life is that hard. There’s not a chance. I can still take a lesson from it.

If you are at this moment a corporate worker bee of some sort, you are watching very likely as coworkers get Reduced in Force, as the job market dries up, as we are increasingly asked to do more with less in the name of Efficiency and Cost Savings. AI, whilst somewhat useful for the basics, hasn’t (yet, knock wood) really replaced human capability (barring the impression it has from some CEO’s). The more load you pile into a machine — think of increasing the number of pages you put through a shredder each time — the more bogged down it gets, the less productive it is, or feels.

It’s review season again where I work, meaning that each person sets aside a nominal period of time (some do this in 20 minutes, some do this over agonizing hours) to identify their *impact* over the last 6-ish months. Not delivery.

You can have a lot of delivery with little impact. If you ship a bunch of code and no one uses it, you had a lot of delivery, and not much impact. If you write a lot of docs and no one reads them, ditto. You can mop the floor six times a day 7 days a week but if no one is walking on it there’s not much impact. I’m not even going to pretend that this is in the sole control of the worker bee: oftentimes we are directed to Do the Thing and if your boss tells you to Do the Thing you Do the Thing because capitalism and rent and groceries.

Whereas you can *feel* like you’ve delivered relatively little but had serious impact. It’s a bit of “proving a negative” but if you are beating your head against a wall with a project and making only the slightest headway, *but still making headway*, that can be impact – because you’ve either found a way to NOT do it again (hey, document that so others can learn) or you’ve blazed the trail and figured out how it was supposed to go, so others can find it easier (and hey document that too). *Someone* had to do it first, and it wasn’t going to be easy. It’s also not what we normally think of when we think impact.

Dollars. Views. Customers. Reduced time to X. We tend to think about impact in objective numbers and quantitative measurement. There is also room for qualitative feedback and the value of pivoting. There is value in slogging through things but, and I want this to be copiously clear, there is no value in slog for slog’s sake, and having to repeat a slog. If you’re the first one to explore and slog, share that out so it’s less of a slog. If you find yourself slogging through the exact same stuff with the exact same people, it’s time to convert that into impact – pull back/up/out and figure out how to break the cycle (if you can).

I am equally not going to pretend that it’s that simple – there are and will be situations in which you’re told to do the thing because you were told to do the thing, in spite of objective evidence that there’s a better/different/impactful way. The best you can hope for there is a workplace that apparently rewards delivery, vs. impact. If you’re very very lucky, you have an environment, resources, and work community that lends itself to impact over delivery.

And in the meantime, you put one foot in front of the other for the next thousand feet.

Do Your Updates, Part II

Bobbie1 Comment

Firstly: a new Apple iOS update is out for phones/pads/Macs, and you want to take it *as soon as possible*. Not only does it have a zero day in it, that zero day is under active exploit. This means that a problem is/was identified before a fix was identified (zero days to fix) and professionals are already abusing it (under active exploit). Granted, the typical target of these things are journalists, government officials, etc., but also folks working at corporate offices. Maybe even you.

One of the questions I have fielded since Do Your Updates is best distilled as “why can’t developers do it perfectly the first time”. Aside from the unrealistic expectation that an engineer not be human, there’s a few reasons for this.

  1. The biggest vulnerability in any system *is the humans* and it’s not just the humans building the system, it’s the humans *using* the system. Phishing and social engineering – those emails asking you to click a link urgently or telling you “here’s your PayPal receipt” for a transaction of several hundred dollars (designed to make you panic) are phishing. Social Engineering is more like the person calling you on the phone saying they’re calling from Chase to verify a recent fraudulent activity and asking you for things like your passcode, to verify a 2FA, etc. These methods rely on the target feeling *vulnerable* and have a sense of urgency.
  2. Code evolves and so does technology. There was a time where a very strong password was sufficient to guard your stuff — but then we had data breaches. So then we added 2FA (second-factor authentication, e.g., when you get a text with a code to support your log in) — but then we had SIM swapping. So then we added MFA (multi-factor authentication), physical YubiKeys, etc. etc. — for each fine cat, a fine rat: engineers on the malicious side are not resting, so engineers on the corporate side cannot, either.
  3. We talked about packages and post-deployment vulnerabilities in Do Your Updates. That is still a thing.
  4. There are *a lot* of ways an attacker can poke at the platform or the code:
    • They can insert things into text boxes for forms that interrupt the inbound form contents (e.g., the text box in which you give your feedback on a thing) to try to get into the database in which those contents exist (this can go by a variety of terms and also has a variety of methods, one of which is called SQL Injection and is/was the first thing I learned about cybersecurity, aside from “never share your password”, back in 2002).
    • They can do something called a “brute force” attack which is just like it sounds: employing a variety of clients to just pound the ever-loving crap out of any intake on a site to either force it to give up/let you in and/or just take the site down (Ddos: Deliberate denial of service). 2FA helps with this but so does throttling (making it so that only so many requests are allowed before it locks you out), or Captcha/Re-Captcha. Except now AI can pick out all the parts that are a “motorcycle” in the image, even if you can’t. And so now engineers have to figure out the difference between a less tech savvy person reaching for their paper-written passwords and typing those carefully but incorrectly into the little box, vs. an AI acting as such.
    • They can code up sites that *look* like the site you want to go to and the URL even looks like the site you want to go to — except maybe instead of a “O” it’s a “0” in the site name. You go to the site that looks legit, that the engineer has scraped/copied the design from a legitimate site, and you type. your login as always. Because it’s not the real site, it tells you “oh gosh we need to verify it’s you, please type in the 2FA code” and instead of you sending that code to the real site and doing a real authentication, you are providing that code to the attacker so they can go log in as you.

AI is also not going to solve our security problems — it will make them harder to (as malicious folks have access to AI, too)– but it can help. AI can be used to detect anomalies faster (in most cases you don’t have to tell your bank you are traveling as it employs AI to figure out whether or not that was you booking a 7 night trip to Cancun or not), or even predict patterns for exploits. When it does, it will not be replacing the engineer or even making what the engineer does perfect. This dance does not end.

So do your updates.

Now What, Part III

BobbieLeave a comment

They say history does not repeat itself but boy howdy does it rhyme. Another quarter, and another batch of layoffs. This builds on previous guidance.

If you are Leaving

Firstly, I am sorry. I really am. Go check out Now What, and Now What II, for some initial guidance (especially about that RIF package you may or may not have gotten).

Resume

In addition to everything else in those other pages, you will want to use modern tools for modern solutions. While I do not believe AI is a golden hammer, it *can* help you brush up that resume. The key here is to use it for *parts* and then review it and add your voice and finishing touches. Things to particularly pay attention to:

  • a concise summary at the top – by concise I mean 240-character-tweetable concise.
  • bulleted skills list.
  • tailoring to different role types that are adjacent – a given person is perfectly capable of being a Technical Program Manager or a Product Manager, but how you slant your resume will differ for those two roles.
  • clean design – you want enough white space to not make it cramped and not so much that it creates extra pages of reading or the eye falls off the page.

Before you send it out, triple check it for accuracy, and remove any “the user” or other phrases that signal AI use.

Networking

Find local chapters and meet-ups of folks who are in the same industry/specialty as you. Yep, meetup is still a thing, as is dev.events. You may be an introvert (Hi. It’s me. I’m an introvert.) but you’ll want to get out there and network – this can lead to consulting gigs, soft intros, expanding your LinkedIn (up next), etc.

LinkedIn

OK I mean yes, you can post how you are/were impacted. And your feels. But after that you need to look at LinkedIn as a tool.

  • “Link” to those you worked with that you had a good working relationship with – because now you can see jobs that get posted on their pages, by *their* network.
  • Clean up your profile like you clean up your resume: get yourself a headline, an “about” section, make sure your experience and skills are up to date.
  • Did you know you can set the “Open to Work” feature to Recruiters only?
  • Use it to find companies that say they are hiring (more on that later). When you reach out to recruiters or folks hiring, add a short note about why you’re messaging them (personalize it). It will help you stand out.
  • Take a look at your post history – is there anything there that *might* give a recruiter or a company second thoughts? I’m of a “hey if I say it at all I will shout it in a public square” mentality, but not all are.

Job Hunting

Indeed, LinkedIn, etc. all post roles that are “open”. I say “open” because you know and I know that some organizations aren’t great about their job posting hygiene, leave roles online that have been filled, or (in some cases) have “ghost” roles open. You don’t want those, you want real jobs.

If you can, look at the posting date. Focus more on applying to things posted sooner to “now”, than older. Those are less likely to be well into the interview and/or hiring process, and more likely to be legitimate and still funded.

If you know someone who works at that company, reach out to them and ask them for a soft intro to the hiring manager, or a referral.

Stress Management

Touch grass. I’m serious: go out for a walk, make sure you’re hydrated, and so forth; this is a stressful time and stress management is going to be a requirement, because stress can impact a lot of things including your immune system. You don’t want that.

If you are Left

Yes, this sucks for you too; go see “Closure“.

LinkedIn

You get LinkedIn homework too.

  • Find the folks you know are impacted, that you have a good working relationship with them, and “Link” them. This gives them an extended network and exposes them to more opportunities.
  • As fellow Linkies post jobs available, repost them. You don’t have to add your thoughts if you don’t want to, but reposting them extends the visibility of the opening through *your* network directly.
  • For closer impacted folks, you can help them eyeball their resume. Sometimes when you’re in the thick of a role you don’t realize all that you do, so you can be that “realizer” for your impacted friends.

Referrals

  • If your company has open positions, offer referrals for those you know would be a good fit. Referrals may sometimes feel like a black hole via the “system”, so if you can (without too much political capital) reach out to the hiring manager of the role your fellow Linkie is applying for, that can absolutely help.
  • If a position has been open for longer than 2 weeks, *definitely* check with the hiring manager if you can before referring. In the current market, that role is likely already filled or deeply in the hiring process, and it may be too late.

Stress Management

This applies to you, too. Both from a survivor’s guilt perspective, but also from a “there’s bound to be a shuffle in the work structure or the workload”. Try to maintain good sleep hygiene, get some cardio, and stay hydrated, because it’s going to be icky for a bit as you juggle what you see online and what you experience at work.

Deep breaths, and do the best you can, with what you have.

Ripping

BobbieLeave a comment

Ask any sewist or person who works with fabric what their feelings are about their seam ripper, and they will either tell you it’s complicated or that it’s their favorite. Most of us think it’s complicated.

A seam ripper is a little tool with a sharpish-hooked edge that you use to rip seams (“it’s that easy!”). “Ripping” sounds more violent than it is — it cuts through the threads that hold the seam together whilst (mostly) preserving the fabric on either side and is used for either letting you take something that wasn’t right for you and make it right for you, or for tearing out a mistake.

In knitting, if you have to do that it’s called “frogging” and it’s where you yank the yarn free of the needles and, row by row, disassemble the knit into an unwieldy pile of yarn.

For the most part, NO ONE is having a good time doing these things. At the very best, these are an impedance to actual progress, a necessary correction on the way to doing the thing you actually wanted to do. More often, they are an admission of error, and a painstaking reminder at that. By the time you are frogging or ripping seams, you are watching as you undo dozens, perhaps scores of hours of work. It hurts.

At the very least, though, you have control – you can choose to let the seams stay as-they-are, or you can choose to undo them and refashion them into something you want — but you choose. If you’re one of the thousands laid off last week — or millions over the last year — you didn’t get to choose (or likely didn’t). You have been forced into a Very Large and Very Painful change.

I’ve got some older posts on the practicalities of handling this situation but for the most part they do not address one of the more problematic aspects: what if you’re old?

I speak as someone who is “old”. At least, considered “old” in the workforce for technology: this year I will be 52. With the power of hair dye and wrinkle cream and soft focus and carefully applied makeup I may still be “looking” mid 40’s but the reality is I’ve been in the corporate workforce now for 32 years.

Mind you, “age” isn’t a problem for the person who has it. *I* think my brain works just fine, thank you (or at least as fine as it did some 10 or 20 years ago), but the perception on the exterior could be that I am not as “fresh” as someone younger in career, or as “raw”. (Why do we use phraseology for candidates that we would for produce?). Older folks who have been hit by the layoffs are going to have a harder time getting a new job, and that can mean a forced early retirement or a forced early cliff in finances, neither of which sound great.

The irony is, of course, that we need people to be working as long as possible to support the infrastructure our government uses to support the *really old* people. With the largest generation — Boomers — retiring, the more of us Gen X-ers that can be kept in play, the better off “the system” will be. Gen-X has more in common with Millenials in terms of why we stay at a role, and while I don’t necessarily agree with everything in this infographic, I do think that our generation’s skeptical approach to most things — rebranded as “critical thinking” by the time I got into the workforce properly — is and proves to be quite useful.

Which is not to say the pain is solely borne by us “semi-olds”. Millenials are still paying off student loans while trying to hold a mortgage and save for their kids’ college. Gen Z are coming in with student debt and skyrocketing housing expenses. Getting yoinked out of your job, and also your health insurance, with no notice, is catastrophic. Sure, the unemployment rate — even today — isn’t as bad as it has been (the Great Recession and COVID both created huge spikes), but that is cold comfort to the person evaluating their current situation in what is hopefully a “garden leave” period.

This could be a post that tells one impacted to “buck up”, refashion that resume, pound the pavement, work your network, etc. There are plenty of those posts. This post is to acknowledge it sucks, and for some in a specific stage and circumstance, even if eventually they do get something bigger and better, it sucks hard.

Do your updates.

Bobbie2 Comments

Usually I try to figure out a pithy title as a draw, but for the love of whichever entities you respect and/or follow, please do your software updates. Specifically do your platform updates: on your iPhones/Pads/Macs, on your Windows machines. Update your apps. When the little red notification comes on, do not ignore it, just do it.

How to Update

(If you have other devices/platforms just use your handy dandy search engine — I use Duck Duck Go — to identify how to get your updates in a timely fashion. Bonus points if you set it up to automatically do it.)

Why Update

There are some that believe the updates are for feature funsies: e.g., if I update my phone I will get the new AI this or the new UI that. This is true, for most “regular” updates there are some feature releases and you get to read all about those (and decide if you like that or not). There are also “bug fixes”. I feel like this does disservice to what those fixes are: if I think of a “bug” I think of “annoying thing that happens”, I do not think of “wide open gaping hole for bad actors to waltz in through”.

Your platform updates often include security patches. These patches are, for the most part, NOT because the engineers made a mistake when crafting the platform, rather, they relied on packaged convenience libraries to do some standardized work and *it is those libraries* that have problems. Think of it like this: the engineers baked the cake, but the problem was hidden in the flour they used, and would not have been visible when they baked the cake and someone found out the flour had something in it long after the cake has been baked.

This happens *all the time*. There are thousands, probably millions of little packed up conveniences in the software world, because writing something *from scratch* takes a very long time and it’s kind of silly if someone has already done it (and done it so well that All the Other Kids are Using It). When a vulnerability is discovered in a package, it is given a CVE number (Common Vulnerabilities and Exposures), and a detailed write up on what the vulnerability is, where it is, and oftentimes suggestions on how to fix it. Companies worldwide use MITRE’s CVE database to understand what and where those vulnerabilities are, and how to fix them, so they can iteratively update their software and further secure it. Vulnerabilities are discovered by engineers around the world, sometimes on their own time, and sometimes on their company time: they are written up and shared with package users to make sure they get fixed.

How Bad Can it Be?

A vulnerability or exposure has roughly four stages of severity: low, medium, high, and critical. YOU as the consumer don’t really know which basket of vulnerabilities is addressed in “bug fixes”, but the company you depend on does: high and critical vulnerabilities, and their address, are often why you get off-cycle security patches (ever had an update on your phone that seemed awfully soon after the last one?). These vulnerabilities are “publicly disclosed”, meaning, their existence and how they can be exploited is also disclosed. The analogy here is: there’s a catalogue of all barn doors that are unlocked in your area, and anyone who uses those barns should be aware of that, and the barn owners should be aware of that, so the barn owner can lock the door. This also means that bad actors (who, let’s face it, are probably serially trying all the barn doors through the area anyway) who are lazy and did not do their homework now have a legit directory of which barns are probably unlocked.

Hence the haste.

These vulnerabilities are discovered and there is a Very Short Window in which the companies that use them can get a heads up on fixing them and getting those fixes out before they show up in the public discourse. (Meaning, the CVE doesn’t show up formally in the MITRE database until which time as the organizations and libraries dependent on fixing it have at least had a *chance* to fix it). This means that the original discoverer(s) of the exploit know how to break in, but it isn’t available to everyone else to see: that happens after (theoretically) everything has been fixed.

“Everything has been fixed”, in this case, means that your software has been patched and updated, *or you have been asked to do an update*.

If you wait, and the longer you wait, the more exposed you are.

Modern convenience often comes with modern inconvenience: we have computers that are smaller than our hand that literally tether to all global knowledge, they help us stay in communication with others and they help us track our lives and livelihoods. They also are fragile and need care and feeding, and it can be easy to defer it in light of convenience (“oh, I won’t do the update now because it will take too long, I’ll wait until ‘later'”). Please. Don’t wait until “later”.

And by extension…

BobbieLeave a comment

I’m tired. It’s mostly a good tired, like the tired you get after a long but positive (either in productivity or just vibes) day. It has the same quality as the soreness you get from working out really hard, not the soreness you get from twisting an ankle or (as time marches on) that appears to show up from nowhere. (My brother and I once had a conversation on “aging” as he is junior and so I try to keep him abreast of what is up next. I told him that after 45, it’s not so much “what’s going to hurt today”, as “what all is going to hurt today, and for how long”.)

I spent my middle and high school years daydreaming, and didn’t quite get my act together until the last year, really. The interesting thing there is that last year was absolutely STACKED with stuff– unlike previous years, I participated in after school activities (to the extent that I could). I took at least one honors class. I had a fully stacked babysitting calendar plus at least one job. I learned to scuba dive. I had a bunch of things piled on in a very short period with very real deadlines and it weirdly felt like the more I piled on the more I could do; if there wasn’t a lot to do then I just kinda fell back and daydreamed and read a lot. (Note to self: if you have or are a person who likes to retreat in fiction books to the possible detriment of their schoolwork, having 2000 books *in the house* by authors like Michener, Asimov, Niven, Heinlein, Herriot, etc. are going to get you more of that behavior). I don’t regret it (much).

This extended into college, coupled with the realization that the major I picked and the reality of the world were two different things. Keep in mind this was before the internet, and before you could access information with a few clicks: the understanding of what a science degree was, what it would actually get you, and what the process actually was to get somewhere, didn’t arrive until I got into UW and realized: no one was going to hand me a bunch of money and a boat to go study sharks. Or at least, not any time soon. That path was going to entail a Master’s Degree, and probably a Doctorate, and I was already not having a good time at school. I was working three jobs (all part time, I wasn’t crazy) but I wasn’t really attending to my schoolwork. I graduated and took the first employment that had a reasonable wage so I could eat and pay rent.

Fast forward some years (okay about 10 years) and I found myself a single parent with a “career”. It just sort of happened – I mean, yes, I went back to school for some stuff and yes I cajoled and pleaded and got job transfers and tried really hard – but I didn’t do anything like the LinkedIn signaling/go do networking type stuff one does today. This was nearly 20 years ago. I just kept reaching out for things that looked interesting enough, and that would pay me.

In that time I’ve continued the pattern of piling on things when it didn’t look like there was “enough”. Before I was a mom there was always a side hustle (in the late 90’s and early 2000’s, you could make some cash if you knew VBA and could get PowerPoint to do things it does easily now, like embed videos; you could also build websites. Most folks of my generation remembers a time when “everybody was a web designer”). After I became a mom there was always something too: PTA, library trips, sports, Boy Scouts, etc. As the offspring grew and became more independent, and I started having more “free” time, I would toss in other things: helping out a local nonprofit, running food drives, taking on extra work from actual work, etc. I felt better when there was lots to do, and a variety of it.

One time I was changing companies and took a week off between the two. This gave me something unusual in and of that I literally had *no job* for that week and so in preparation for that week I made a longish list in One Note of all the things I was going to do that week. But because it was in a list, and I saw the list, the bulk of that list was done before the week ever came. (Don’t fret tho: I replenished the list). That was when I first clued into the fact that *something* was driving me to Do Things and that I couldn’t “just sit still”. I mean, I had had friends point this out before – a meeting in Montreal where I was constantly making lists and bouncing my knee and my friend looked at me and said, “you can’t sit still, can you?” (she said it *really nicely*; it was more of an observation than an accusation) – but it’s different when you realize that it’s *true*.

I have this fantasy of having a “do nothing weekend” – where I do nothing. No housework, no obligations, certainly no work. Every time I block the calendar for this, and I tell the Husband person, and we vow this will happen for real this time; and every time something comes up. Usually because I thought “well it’s just one thing”. I signed up for a knitting class (I finally have the finger dexterity to knit in the round! It only took fifteen years), I go out and deadhead the garden, well and I can’t *not* lift, etc. I get to Sunday and look back at a “do nothing weekend” in which I have indeed done something — usually many somethings — and I am tired. Yet here I sit, looking at my calendar for the week, the month, and the year — thinking “oh I can squeeze in more. I wonder if XYZ needs help? Or maybe I should plan out ABC?”

There is a part of my brain that is constantly looking for things to do and wanting the reassurance of relevance and purpose. It chooses to jam stuff into the “schedule” in a Tetris-like fashion, because it knows that if it does not and if I do not have enough to do, Things Will Not Go Well. I don’t know why it thinks that since it has been thirty years since I’ve neglected my schooling, and I don’t think I’ve dropped too many balls since then; it just thinks “more is better” and piles it in. I think there’s also a quality of “if I fill every day with lots to do of a positive and/or productive nature, I don’t have to think about the really awful things in the world” and I’m not sure that’s a bad thing. Thus far the only negative impact of this approach has been the occasional overextension, and the occasional crash that comes after fixing that. It doesn’t happen often enough to make me stop, apparently. I’m not typically over-extended, just… extended.

Privacy

Bobbie1 Comment

Firstly, and this is super depressing to write, understand that you will never be 100% private, and that privacy is also a never ending game. Everything we do online has an electronic trail that leads back to us and relies on the infrastructure of the entities we interact with to keep us private. In most cases – and especially when we are using “free” services – *we* are the product.

DeleteMe

Deleteme is a service you pay for that identifies how much of your personal information is out there for use/abuse, and helps you remove it: search engine results, data brokers (these are the companies that purchase from like Facebook and Amazon all kinds of data about you, and then they marry it up with other data they’ve gathered), and things like public records (e.g., why you can search someone’s name and see them on White Pages, Spokeo, etc.).  Remember the old days when White Pages was a physical book and you picked up your rotary phone to call them to tell them to remove you from the book (okay maybe you don’t but I do)? Those days are gone, and now every site has a different process. Using a service like Deleteme can help streamline that.

That said, there are places where you may want to share information, but only to people you know and like. This could be on Facebook, LinkedIn, whatever. Deleteme won’t delete from what you’ve specified there, and so there are some things you will want to do to make sure that your information only is visible to the people you want to see it.

Social Media

Meta (Facebook, Instagram, Threads)

On Facebook, go to the top right screen, click your avatar, go to Privacy Settings, and there’s a whole menu of things you can do. Here are some recommendations:

  • Identify who can see your profile information (things like your email, birthday, city, who can see your friends, who can see your people and pages, who can see your posts/stories, limiting your past posts, etc.
  • Most of these rely on a curated friend group and someone knowing you’re on Facebook and sending you an invite that you must accept (or direct) before they can see your stuff.
  • The levels are typically: Only Me, Friends, Public, or a curated group

You should then update your Ad topics in account center: this is who gets to advertise to you and what they get for it. Go to “Ad Preferences”, “Manage Info”, which will tell you how your data is used for advertising.

Finally – there is a section where you can view and manage your activities on Meta products. Note that it will have your activities across all Meta products (Facebook, Instagram, Threads) and will give you an idea of what all they track. And if you continue reading, there’s the FBP browser extension that can curb even more.

Instagram and Threads have similar experiences – go to your profile and there is a section that links to your privacy. Remember that unique identifiers are best for people who are trying to invade your privacy: usernames, emails, etc. Keep your email(s) private, and usernames unique, if you want to make it harder (never impossible) for someone to find you.

X/Twitter

X (fka Twitter) has a Privacy & Security section in which you can control your visibility, your post visibility, people’s access to your DM’s, etc.

LinkedIn

Much as with Facebook, on LinkedIn you can lock down to just your network of chosen people, make it so you don’t show up in search results (or only show up for a certain level of “connectedness”, e.g., if you and I know the same person I can see you, but if I know someone who knows someone who knows you, I can’t). You can also specify how LinkedIn uses your data. 

Reddit

One of the very first things that Reddit will tell you in their Privacy Policy is that they are a public platform. Anyone can see your profiles, posts, and comments, meaning that a person with a lot of spare time and access to their API’s could sieve through your post history and look for context clues of who you are (because your username can be blissfully anonymized, like “TigerPanda640” or suchlike. 

Microsoft

Your Microsoft account is likely also tied to your Xbox account or other products, and much as with other providers and platforms you can control some things.

In the Settings & Privacy tab of your Account Overview, and walk through the Privacy “Make sure you’re safe and secure” guide. It will also link you to the different Microsoft product structures (e.g., Xbox, Teams, etc.)

NOTE: much as with Reddit, Xbox handles are public, and so you would want to have a handle that isn’t easily identifiable as you. 

Most Microsoft data visibility is within your organization (so at work, people can see your work email information; at home, only you can see your email information (or your family if you have a family account)). It’s not like there’s a forum in which that information would be scrapable by simple search; for someone to get ahold of this there would have to be an actual security breach of some kind. For that, see “Security” to avoid the impact there.

Apple

Apple is KNOWN for its privacy and security, and much like Microsoft there isn’t a way for someone to get your information *from* Apple unless you shared it out or unless they’ve been breached. Much as with all these other entities, go to your profile, and adjust any privacy/security settings as appropriate.

Google

There are two places to lock down your Google information: one is locking it down from Google (managing your ad settings and activity controls) and the other is locking down your account information (and who can see it, including in product reviews and endorsements. To address that, go to your account, go to Personal Info, and under “choose what others see” select “Go to About Me”. You can see your visibility per information item there and make it private or visible to anyone.

Useful Apps are Useful, but…

Yelp. Open Table, DoorDash. Lyft. Instacart. Any application on your phone that requires you to log in, is getting some kind of data about you and has an account for you. (Even if it doesn’t require a login, that app likely has information about your phone, location, etc. it can get as part of existing on your phone). In your account settings you should be able to update how much is visible to someone (either at the company or as part of an advertiser). 

Other Websites

There will be sites you *want* your image on – a local foundation, board service, etc. – that you cannot lock down (because that would defeat the purpose of visibility). For these, there are a few things you can do, though it would be hard to enforce:

  • Use a unique picture. In the old days someone could take a picture, reverse image search, and find everywhere else that picture is used, to draw a connection to different places a person works/does work. (They can still do this). However, with AI, they could now use that picture to extrapolate similar other pictures so the picture no longer has to be exact to trace you. 
  • See if the information can be behind a log in (e.g., if it’s board information, require membership to log in)
  • Use an avatar instead of a picture (this… can feel unprofessional)
  • Use abbreviations of names (e.g., B. Conti or Bobbie C) – small roadblocks can be useful. 
  • Do not have emails useable on a website. E.g., instead of bobbie.conti@gmail.com, which can be picked up and read by a scraping machine (and useful for creating a spam attack), you can list it as bobbie.conti, on gmail.
  • Website owners can make things a little easier by requiring verification of humanity and actual enrollment for newsletters – e.g., when someone “signs up” for their newsletter, they should send a confirmation request/update to the email address *before* actually signing them into the email service. I love websites that do this because it makes it harder for people to use them in spam attacks.

Nom Nom Nom on your Data: Cookies

Cookies are little trackers that websites drop onto your local machine. If you log in to a website on your PC, and then on your phone, it’s dropped cookies in both places as relates to your log in (if you had one) or any number of other log ins (if they’re affiliated with say, Facebook). This means that when you go back to the site six days later, it can go to your cookies file and read all of the cookies in that file: and it will know things like what other sites you’ve been to, what you looked at, etc.

“Cookies” and your “cookie hygiene” are what comes into play when you go to a website and it gives you that “Accept All”, “Reject All”, and then typically a setting where you can “pick”.  The options are typically:

  • Functional – these you typically cannot opt out of, and they will help convey information to the site owner about issues with their site, performance, etc.
  • Experiential – these are things they track like your preferred products, pages, etc. 
  • Advertising/Marketing  – these are things like tracking what specific things you looked at and marrying it up with other data to either infer what you would like (target advertising to you) or to have other sites use (so they can target advertising to you). 

You can, for example, reject all cookies out of hand. You can also go through and clean out “cookie deposits” on your machines. Because cookies are dropped and used by a browser, the instructions on how to remove them are browser specific:

  • Edge
    • Go to Settings, Privacy, Clear Browsing Data, click Control and Shift and Delete at the same time. 
  • Safari
    • Go to Settings & Preferences, go to your Privacy tab, click Manage Website Data or Clear History and Website Data, select Remove All (or pick which sites), and click Remove Now or Delete to Confirm.
    • You can also select to block all cookies, and prevent cross-site tracking.
  • Chrome
    • On Chrome, at top right, click More (with the vertical 3 dots), and select Delete Browsing Data. Choose a time range (last hour, all time etc.) and specify which information you want to remove. 
    • Click Delete Data.
  • Duck Duck Go
    • Duck Duck Go doesn’t store cookies and cache.
  • FireFox
    • Click on the menu button (the three horizontal lines), select Preferences or Options, go to the Privacy and Security panel, in the Cookies and Site Data section, click “Clear Data”. You can elect to clear cookies, site data, or both.

Shields Up or Shields Breached: Browser Extensions

Browser extensions can help or hurt, depending on which browsers and which extensions. A Browser extension is software that will extend the functionality of your browser: it is supposed to add helpful things. These are things like password managers, social media tools, and ad blockers.

Helpful Extensions

  •  Fluff Busting Purity – this will remove Facebook’s ability to track you and spam you with ads. It hides sponsored posts, suggested posts, newsfeed posts from unknown authors, allows you to give it specific phrases for topics to avoid, etc.
  • Ghostery is a web privacy extension that blocks trackers, ads, and can opt you out of automatic cookie dumping (aka “never consent”)
  • Bitwarden has a browser extension for ease of access to your vault.

Generally speaking, most beneficial/altruistic extensions operate on donations (e.g., FB Purity and Ghostery do), and so it’s nice to slide a few dollars their way (if you can).

Private Messaging

There are a variety of messenger services out there, including iMessage (which comes with an iphone), regular SMS texting, WhatsApp, and Signal. WhatsApp and Signal offer double-ended encryption, meaning that, in theory, there is encryption on your device and encryption on the recipient’s device, and the intermediary (the messenging service) cannot access or decrypt your messages (they’d have to have access to both phones). That said, there is evidence that WhatsApp has a “back door” – the recipient of any message can flag it, and once that message is flagged it is copied and sent to Facebook/Meta for review. This means that there is nothing stopping WhatsApp from “self flagging” a message for perusal).

Instead, I advocate Signal. Signal is end to end encrypted, there is no evidence of a back door, and Signal has stated *in court* that it has no way of decrypting messages (nor will it build a back door to support that). Signal is also supported via donation.

App Hygiene

When you download an app to your phone, especially an iPhone, it runs you through a bunch of questions and may include Terms and Conditions. The biggest things it will ask you, though is:

  • Is it allowed access to your camera and microphone?
  • Is it allowed access to your photo library?
  • Is it allowed access to your contacts?
  • Is it allowed access to your location?

iPhones

Each of the privacy settings above are available in the individual app menu: go to Settings, scroll down to Apps, select which app you’re interested in.

You can: 

  • Set location usage to “always”, “while using”, and “never” (and if an app is using your location it will have the little location arrow showing purple or outlined). Some also have “Ask next time or when I share”.
  • Set access to photos (None, limited access (where you select which ones), Full access)
  • Microphone and Camera are typically toggles.
  • Contacts offer None, Limited (select users), Full access.

Android

To review the privacy settings on an Android Phone, go to Settings, App, the specific app, and then Permissions. Mostly you can toggle between allow and don’t allow. 

Sniff Sniff

Let’s say you’ve done the above – you’ve locked down your socials, you’ve used deleteme – the barn doors are closed! Except there’s a window, and that window is you out in the world with your computer – let’s close that window.

  • “Free Wifi” isn’t free, and it could be problematic. When you use your machine to connect to free wifi, you are giving up some measure of information about your machine and also what you are doing – they can get your IP address/MAC address (basically, they have an identifier for that machine/you), they can see what sites you go to (yes even in incognito mode), etc. They don’t see your passwords, but they would be able to infer from the collection of data over time (and marrying it up with that broker data) who you are and what you do and where you go. 
  • Use a VPN on your machines if you’re in public – yes, this is a pain and yes, you have to pay for it. A good one is Nord VPN. This establishes a secure network and so while you would be able to join the “free” wifi, the sharing of your IP address, visibility into what sites you go to, etc. is gone. 
  • Do not plug into public USB ports to charge your phones or any device. Instead, get a USB Condom (yes it’s called that). A USB condom looks like a little USB “bridge” that has one end you stick YOUR USB into, and the other end you stick into the “free” power port.  USB condoms work by shorting the data pins and only allowing the power pins to work on a USB connection.

Doxing

Doxing is rooted in the phrase “dox” which in turn is a bastardization of “docs” which is essentially the idea that someone has all your docs/documentation. In practical terms, if someone says they have been “doxed” or “doxxed”, or will “dox” you, what they are doing/have done is assembled enough information about you that they can blab to the world that User123 is in fact Princess Buttercup who lives at 642 Florin Way, Fire Swamp, Guilder, Fantasyland, and her phone number is 555-867-5309 and her IP is (insert rando ip address here). Someone “doxing” you means they know where you are and who you are and can publish that information, and it is an actual threat to your safety.

Here’s the thing to understand about doxing:

  1. Some people can actually do it, 
  2. Most people threaten to do it but don’t actually do it,
  3. Once you have been doxed it is very hard to get private again.

If you have set your stuff to private, used pseudonyms where you can, avoided posting anything publicly, used deleteme, etc. etc., it should be very hard to dox you. Doxing takes a lot of effort for a hobbyist and practically none for a hacker, but most hackers do not want to dox you they just want your money – so lock down your passwords and use at least 2 factor authentication on your bank accounts and rotate your credentials regularly.

Avoiding Doxxing

The person who wants to dox you on a public forum is a sad pathetic cretin who has nothing better to do in their life than make other people miserable because then maybe they can feel something. Doxers get off on the power trip of “I know who you are” and so there are two ways to combat this:

  • Yea, and??
    • This method (the it’s okay if you know who I am) is only good if you are reasonably sure of your physical security and circumstances – if you are living off the grid in remote Montana and surrounded by security cameras and a moat with sharks with laser beams attached to their heads, well, then that works just fine.
      • Alternatively, if you’re reasonably sure that someone would not have a real-world grudge against you then the likelihood that anyone would do anything with that data is small. But. That relies on rational actors, and we have precious few of those these days.
      • This is not “Come at me, Bro”. This is “all of the information you have/had is publicly available anyway and I am reasonably sure of my physical security”.
  • Locking down your stuff to make it hard.
    • See all of the stuff above. Use pseudonyms, don’t share your email address (or have a “spamhole” email address – I use my gmail for this – and then a separate one that is your “real people use this” and maybe a third for “this is my banking stuff email”), post privately, curate your audience.
    • Do Not Engage with Trolls.
      • Don’t get into online pissing contests in forums with people who are clearly escalating and/or not hearing it.
      • Leave the Chat

If you have been Doxed or are Threatened with Doxing

First, Don’t panic. Panic will not serve you now… force that panic down, get a cold glass of water, and if it helps to think about you leaping into action to help a friend, then do that. 

  • Document – screenshot the discourse, save emails, identify what was said, who said it, their username/handle, any identifying information you have about them, what they did or did not say they had done or would do, and how much information they have disclosed already.
  • Go back and clean your stuff – if you missed something or if there is any indication of where they got that information from, go back and see if you can further lock it down.
    • If you can, it will prevent others from using it.
    • If you can’t, it’s something to inform the site owners in terms of a privacy/ security hole.
  • Report the incident to whichever platform the doxing occurred on (e.g., if on Reddit someone says they’re going to dox you, report it to Reddit) and occurred from (e.g., if that Redditor says they found your info on Facebook, also report it to Facebook). Keep copies of your reports, date and time sent, and any replies you get.
  • Call in the law. Depending on the nature of the doxing you may want to involve your local police, sheriff, and or the FBI.  This has twofold purpose: one, is you may need their help for this (especially if this includes any sort of physical threat), but secondly, a popular pastime of some doxers is to “swat” your house (this is where they anonymously call in an incident at your house and the SWAT team shows up earnestly; if you’ve been doxed and you let them know you’ve been doxed they will be prepared to address it.
  • Get legal help. Doxing is also a form of harassment, and because it can lead to physical consequences (Even if the person *doing the doxing* wasn’t the one threatening physical harm – usually there’s one troll to share the information and one or more trolls to do something with that information), you want legal help in pursuing the doxer (if you can).

Other Things to Think About

How People Can Find You

  • Do you have a personalized plate? Does your car have lots of identifying stickers (e.g., “proud parent of a child at XYZ School”)
  • Do you have a blog?
  • Do you have a business *in your name*? Registered to your home address?
  • Are you prominently featured on one or more public websites?
  • Do you own property in your name (most public assessor’s sites are linked from Zillow, for example, and so addresses can be “backed in” to people’s names).
  • Google yourself. You’d be surprised. I’m on a registry for my son’s high school PTA from four years ago.
  • If you share photos, understand that every photo is by default encoded with metadata about where and when it was taken. That metadata can travel with the photo: in your iPhone, select any photo, and then slowly scroll up while touching the photo: you will see the date, time, what camera took it, what size the photo was, and so forth. If you share a photo, you’re going to share that metadata too. You can strip it from the photo before sharing it, and you can set your photo app on your phone to not include information like location data.

Perspective

You may find yourself – as I do, writing this – trying to do the risk assessment on privacy. After all, I have a personalized plate, I have property in my name, all of my social media handles (with the exception of Reddit and Xbox) are essentially my name and I have 15 years of blogging under my name with a personalized domain. Detaching myself from all of that would be a huge pain if not impossible. There are still things I do though: I secure my stuff, have a spamhole email, use Bitwarden, use USB condoms, etc. If a hacker is going to read through 15 years of posting history to glean information about me what they will find is that I am too hung up on work, I’m neurotic, I have an internet addiction that is useful, and occasionally I “enjoy” testing my physical capabilities. 

Risk has three elements:

  • What could go wrong?
  • How bad would it be if it did?
  • How likely is it to happen?

(Benefit also has the same calculation and so to illustrate that I will use a positive example):

  • What could go right? I could win the lottery.
  • How good would it be if I did? Pretty darned good!
  • How likely is it to happen? Extremely unlikely as I don’t often buy tickets.

Therefore, preparing for a lottery win, while it sounds like a fun distraction, is probably not useful.

Now the less fun side:

  • What could go wrong? I could get doxed on Reddit.
  • How bad would it be if it did? Not sure. Most of what I’ve posted are comments about sewing techniques or gardening. But they could find my reddit handle and attribute it to me, and maybe have my name and address and personal email to share. That said:
    • My address is already available by a property records search and/or white pages.I have four emails (active, two dormant) and depending on which one they share I make that one the spam hole one (if it isn’t already) and have to spend a tedious afternoon rewiring things.
    • If they show up at my house (or threaten to show up at my house) things would be problematic and for that I would engage law enforcement and probably an attorney.
  • How likely is it to happen? Also not sure. Most of what I post is banal, but I am associated with things that would make a certain factor in our society upset (love that for them), and so… I don’t know. I’m a mere Board Member, but one cannot plumb the depths of stupid mixed with malice. So to address a *potential* likelihood, I do some of the prudent things.

There is no foolproof way to avoid privacy/security/doxing issues, but there are steps you can take. 

Now What, Part II

Bobbie2 Comments

We’ve discussed before of what to do when you’re facing a layoff/Reduction In Force (RIF). It would appear that “the market” has decided the latest vogue is to do straight firing, based on “performance”. I put those in scare quotes because there is no small amount of evidence that some folks being let go for “performance” were under the impression– with receipts — that they were not under any form of performance improvement plan and/or had stellar reviews. Even if you were, being let go with no warning and no health insurance sucks. So let’s do this:

  1. Take a deep breath. Panic will not serve you now; and the energy you used to put into your job you now need to put into YOU. If you need to take a moment to scream into a pillow or sob in the shower or make a little felt voodoo doll, well, do you. Don’t take too long, because there’s more to do.
  2. Are you covered for health insurance? E.g., do you have a spouse and can they cover you on theirs? If you’re under 26 you may be able to be covered by your parents. Being let go (for whatever reason) is a “qualifying event”. If not, check out your state’s health insurance exchange. (If that doesn’t work, type your state name and “health insurance” into your browser… because that previous link is a federal government link and some of the sites are being “updated” lately).
  3. Different states have different rules for unemployment – in some there’s a waiting period if you’ve been “fired”, in others it “depends”. Put your state name into your browser along with “unemployment” and follow the links on how to file and what is needed. Do your best to NOT be emotionally compromised during this, you’re going to need patience. I find it useful to pretend it’s not for me, but for my kid or my mom. How would I advocate for them? Then I do that.
  4. Review whatever paperwork they gave you as part of your “firing”. What happens with your 401k, your pension, etc. … when does your last check drop – make a note of that too.
  5. If your insurance covers you “through the month” or suchlike, get an emergency appointment with your doc (if you can) and refill all your prescriptions, etc. Insurance goes by date of care.
  6. Take a look at your budget at home and, if you don’t have one, now’s the time. You need a hard list of the things you cannot NOT pay (like rent, food, utilities) and things you can cut out if you need to (like subscription services, dining out, etc.). Will it suck? Yes. But let’s get with Maslow on this one: needs first. Then figure out the gaps.
  7. Time for some math: you have whatever’s in your account, plus possibly an inbound “last check”. That “account” balance may include your emergency fund (this, friend, is an emergency) or you may not have one. Take that into account, along with how long before you can get unemployment, and compare that to your budget – are you going to be in the hole, and if so how much? (Then start trying to figure out what you can do to bridge the hole: how fast can you get a new job (any job), where can you pull cash from to bridge the gap, etc.). You can also negotiate with companies as to payment plans and hardship stays.
  8. Brush up that resume, your LinkedIn, etc. Network. Have informational “coffees” with people. Scour the job boards (e.g. Indeed).
  9. Have your talking points ready as to why you were let go. If you have references from coworkers, previous managers, etc., have those at the ready. Those employers know the score and they watch the news too: this is not necessarily a scarlet letter.
  10. This too shall pass. It’s going to absolutely suck, but you’re resilient, and you can do this.

Antici…pation

BobbieLeave a comment

Twenty-five years ago (and five days) I was at a gas station in Oceanside, California. It was something like 2pm and this was the era of TV screens in gas pumps being the Hot New Thing. You couldn’t control what was on them and mostly they were set to a news channel. It was December 31, 1999, and the United States was on the precipice of the year 2000. The world was angsty for a variety of reasons, geopolitically, but also for administrative ones: most computing software (including operating systems) had been programmed for a two-year date. So in 1977 or 1986 or what have you, the developers would have the year of the date stored as 77 or 86, respectively. This wasn’t the case with all software but it was the case in enough places that when 99 rolled over to 00 we would have a problem – HG Wells had written the Time Machine but should enough machines and systems decide it was 1900 instead of 2000 all hell would break loose.

Much as with the traveling barge of garbage, this was a wake up call to folks who hadn’t had to think about the dependency on computing and technology. In 1999 there was email, and you could apply for jobs and get your bank statements and purchase things online, but it wasn’t as default as today – many people still got paper statements, it was very common to get regular mail from regular people, and though we were on the verge of the dot-bombs in 2000 online shopping did not as yet compete with brick and mortar.

The reminders were everywhere: Y2K news stories, mail with updates from every OS and software provider about what they would be asking folks to do to update their stuff. Towers (aka “desktops”, so named because it was a tower-shaped box you kept under your desk or in a separate compartment to it, because your monitor most definitely was NOT flat) came with stickers reminding people to turn off their machines by 12/31/1999 just in case. There was both too much, and not enough information about what Could happen, what Should happen, and what Would (probably) happen.

As we know, in the end what happened was Not Much. The thousands of people set forth (if not millions) across the globe as part of their “IT Departments” (or consultants that would come out, for not every business had one), updated software, operating systems, and sometimes hardware, to avoid the potential disaster.

But we didn’t know that then.

There was palpable apprehension as the world rotated towards 2000, many folks took out extra cash, got extra groceries, had paper copies of everything to Prove what they owned/should have. This was juxtaposed with the idea that as a globe we were headed into not just a new century but a new millennium, that the Cold War was still over (and we didn’t have one again yet in the Middle East), and Europe was doing its collective government thing which looked hopeful. The biggest scandal in the US was that our President had gotten a consensual blow job in the Oval Office and repeatedly lied about it.

And so there I was, pumping gas into a 1996 Dodge Neon, watching the TV screen… and it showed Moscow as the clock turned midnight there. There were fireworks, people partying in the streets… but most of all there was power to the buildings, and amidst the celebrations it looked like everything was “normal”. In my head I figured, “if Russia can get through Y2K, so can we”. Remember, the iron curtain had collapsed, and Russia was in a conflation of oligarchic battles and a seriously unstable government.

Here we are 25 years (and some days) later, and we are again on a precipice — or many of them. What is AI going to do, really, in this next century? How are we (the collective we) going to deal with the impacts of climate change (rising sea levels, increased intensity hurricanes, no-snow winters, etc.). How does the world work without polarity of superpowers (it used to be pretty much one or two — and now it’s more than that). We live in a world where we can now vaccinate against some cancers, treat still others successfully; we can 3-d print heart valves and we have mapped the human genome so successfully you can figure out who you’re really related to with a cotton swab and a relatively small financial outlay. We have meat alternatives and organic farming and bitcoin and electric cars.

We also have increased conflicts, questionable ingredients, vaccine hesitancy and/or denial, four or five wars (depending on how you’re counting them vs “armed conflict” — but someone who dies in an armed conflict is just as dead as someone who dies in a war), a craptastic healthcare system (in which we pay more in premiums and personal outlay than we would in taxes to support a nationalized one, and in which drug makers have essentially carte blanche to set their prices (unlike everywhere else in the world)), billionaires publicly calling the shots (instead of in private like the good ol’ days), and a general decrease in civility in society (it is now perfectly acceptable to be an asshole in public apparently).

In 1899, the world was on a precipice, too; they just didn’t quite know it. I mean, sure, new century; but in their heads there was the Big Global Power (hello, England), your food came from your local farms and may get in by train, if you got a severe infection you very likely died (penicillin wouldn’t be around for another 28 years), and two World Wars and a Great Depression were in the next 50 years. The people who went in to New Years on 1900 had had trains and telephones and typewriters and cars, but they didn’t have planes and space shuttles and computing machines. If you had said the United States and China would become superpowers in the coming century, your peers would have thought you were absolutely bonkers. I’m sure that as 1899 rolled to 1900 there was apprehension and agita much as today: those kids were listening to the radio too much or using paper in class instead of a slate (so wasteful!), the prospect of bank runs was fresh (the Great Panic of 1893 had only been seven years prior), the Boxer Rebellion and the Philippine American war were active (apologies this post is very US centric). Those things that they knew about were, historically speaking overshadowed by the things that came — good and bad.

We go into 2025, that “perfect square” of a year, with a mix of hope and dread, exacerbated by a 24/7 news cycle that is fragmented, biased, hysterical, and algorithmically defined. We can posit, speculate, and make educated guesses at what the future holds. We will not know, though, until it is here.