Tell the Story

About 11 years ago, I left a job because my interests were not aligned with those of the people I reported up to. Not my immediate manager, she was great, but the leadership in that particular organization was interested in “telling the story”, and I was not. Allow me to explain: by “tell the story”, they specifically meant altered data to fit their preconceived narrative.

Storytelling serves a purpose: it provides a grounding for people to understand the message you were trying to convey. Most of the stories that we have align to some form of learning mechanism: either about human nature, or what to do or not to do in a situation, or why a particular belief is correct. Stories are not always accurate, but they are a useful tool. I have no problem with “telling the story”.

The difficulty for me is when somebody wants to tell a story for which the data do not match. The data tell story A, and the person wants me to tell story B. There are people who can spin an A to B, who can make silk out of a pig’s ear or gold out of flax. I am not that person. If it is in fact, silk, I can wax on relentlessly about the properties of the silk. If it is in fact, gold, I can illustrate all the ways in which that gold can be used. I am not going to tell you that flax is gold. Flax has its place, and it can be useful, but I’m not going to tell you it is something that it is not.

This “tell the story” requirement was handed down repeatedly, in various business meetings, over a six-month period and it drove me nuts. I was “mad” in the traditional sense, and I took the first job that presented itself to me in order to get out. This was a rash decision: it meant going to a place where I took what ended up being a pay cut, for work that ended up changing in charter. I lasted at that job exactly one year, before coming to where I am now. Or at least the company that I am in now.

I continue to hear the “tell the story” requirement, through various roles. In program management, you are often required to tell the story: in a technical way to engineers, and in a less technical way to management (depending on your management). It’s a sort of translator function: I enjoy it, particularly in the role I’m at. This is because I am not asked to fabricate a story, rather I can take the data presented and tell the *actual* story.

The thing is, that six months did so much damage in my head, that every time I hear “tell the story”, it rankles me. I remember being asked to change the data to suit the narrative that was provided, rather than the one the data told. As we increasingly have more immediate, multiple, and popular social media platforms, the desire to “tell the story”, and the use of that phrase, increases. The rankle in my brain also increases.

A further complication is that there are a seemingly endless supply of people who are willing to tell a story, to illustrate a point, that is not based in any sort of data or fact. Or, perhaps worse, are based in cherry-picked facts, ignoring other data (“oh those are outliers”). They would not survive peer review. Sometimes you can see it right away, and sometimes you cannot; this leaves the audience to bicker amongst themselves as to what counts as real, and which stories are right.

We are, as ever, in an election year. Technically speaking, every year is an election year: it’s just that most people tend to focus on the ones that happen every four years, as they offer a change in the highest offices of our country, as well as the entire House of Representatives, and about a third of the Senate. There are other posts and positions up for grabs as well, and ballot measures that fund schools, and fire departments, and port commissioners, and judges, and all kinds of roles. Most often, the stories we are inundated with are for the highest roles, though there are smaller stories for smaller roles as well. We are left to pick through the stories, and look for the data, and “do our research”, which is rather difficult in the absence of real data, which itself has been supplanted with stories.

There comes a time where every story ends. The book closes, or the campfire gets quiet, and you are left with the story in your mind, and the choice to do something with that story. You can take the analogy, you can take the lesson, you can take the idea; or you can leave it. The important thing to understand, is stories are just stories: they are one of several means of conveying information. It is up to the listener to understand the nuance, and the context, of that information, before making any decisions.

Competition

I am very competitive, and I don’t compete with you.

I realize that may be an aggressive statement so allow me to explain I’ve just had an epiphany, one marked from extremely privilege and pique, and I’m not particularly proud of it but I’m glad I know it.

My Apple Watch died. (I realize this is a privilege problem and it just helped me understand a little more about myself.)

In 2018 my husband got me an Apple Watch, because I had been using a Fit Bit reliably for years and am a sucker for metrics: how many steps, how many miles, how many runs. When “challenges” would get posted in Map My Run or in peer groups (e.g., run 1 mile per day every day for 365) I would happily accept. I’ve been tracking my food in MyFitnessPal for years too (yes, I’m aware that this gives Under Armor a ton of data about me). If I can measure it, I can improve it.

I am not fanatical about it and a couple of bouts with COVID and associated other health problems have clapped back, but for the most part, I have led a life, in the last 15 years or so, of “how much better can I get” (nestled against the reality of physical and mental limitation).

A couple of years back I upgraded my watch and was able to “keep my streak” — the Apple Watch has fitness rings that accrue information about how often you stand, how much you move, and how much you exercise — and you can extend the limits of those rings as appropriate. It also includes a monthly challenge that appears somewhat tailored to you based on your recent metrics. There is a monthly “award” for moving a certain amount each day every day.

It also provides a bunch of other metrics one can rathole on, such as VO2 max (lung capacity), an Oxygen saturation sensor (which is okay), and a heart rate monitor (which is excellent and I over index on it regularly). You can augment some of this data through other methods (e.g., Map My Run) but for the most part, this all hinges on having the watch.

My streak is broken. I have only “feelings” to judge if I really pushed myself in my workout yesterday, I have only “feelings” to judge if I slept well (I feel like I did), I have only “feelings” to judge if I stood enough yesterday. I don’t like it. (Yes, a fix is on the way).

That these metrics mean *nothing* to anyone else is absolutely the point: they mean something to *me* and I miss them. I use them to judge improvement and progress, and without them I’m looking at a space in my graphs. It’s annoying.

What I do not miss, and I never used, was the “competition” feature. There’s a feature in the fitness app that allows you to “compete” with a friend, by sharing your stats. I’ve never used it, even though there’s an easy-to-get badge for it. In a world where I love getting badges for badge’s sake (heck I even did Yoga to get the International Yoga Day one), in the five-ish years I’ve had this watch I’ve not once competed with a friend. I don’t like to compete with other people.

I’m not running down competing with other people, for other people. If you’re into a sport or chess or running for office or any number of professions, competition is real and cogent. It is a zero-sum game; there can only be one gold medal or one Governor or what have you. In those cases, the competition is not set by *you*, it’s set by whatever rules/governing body exists: e.g., we can have only one Miss America because those are the rules of the Miss America Pageant.

I do not have to operate in any environment where that is the case, which is great, because I do not *like* to.

I cannot control what someone else does/did do/will do; I do not like spending the mental energy trying to game out all of the solutions of a human’s behavior. Why should whatever *you* elect to do influence what *I* do in any way? You want to go for that promotion? Go for it! You want to go run that half marathon/marathon/Ironman/etc.? You go! You want to run for office (any office)? Enjoy! And count me out: I seek places where I can improve me and I can improve the things around me, but that improvement should not come at the expense of someone “losing”.

There is an interpretation where I could be considered to compete and that is At Work, come Review Time. (It’s not called that – the process of impact evaluation at my work is called One Thing, and the process by which it is rewarded is called Another Thing). The realities of work budgets are that there is a fixed sum that can be distributed amongst constituents and in a world where Money is the clearest signifier of Appreciation then that can be considered competition: if I get an extra dollar, someone is losing a dollar.

But I’m not deciding who that someone is, and I’m not looking at all of the someone’s and “plotting” my next moves with that in mine. My assumption is I have my charter and the things I need to do and the things I can improve, and everyone else does, too. If I land what I need to land and what I set out to, great. The very best-case scenario is the person who has to do the Evaluating has a Hard Time. But *I* don’t have to do that evaluation, that’s Somebody Else’s Problem. *I* am not competing, someone else is *comparing*. We are not running the same race or playing the same game because our tracks are different, and our hurdles are tailored to us; I don’t have to obsess over how I’m going to be better at you than a Thing because that Thing isn’t even in my wheelhouse or on my radar.

When it comes to competing with myself, though, I’ve just lost some key data sets, and until I get it back, it’s going to be hard to distribute rewards. I am used to having all of that so easily, because of this watch.

And now my watch has ended. (I’ll see myself out).

Raiders of the Lost Ark Does Not Have a Glaring Story Problem

There’s an episode of The Big Bang Theory where Sheldon introduces Amy to Raiders of the Lost Ark (the first Indiana Jones movie) and, having expected her to be awash in amazement, is disconcerted when she asserts that it has a glaring story problem: “Indiana Jones plays no role in the outcome of the story.” The tenet here is that the Nazis would have found the Ark of the Covenant, gone to the island, opened it, and would have died as they did, regardless of Indiana’s involvement.

I don’t think this is true, and after countless minutes searching (yeah, I Duck’d it for a few minutes and found only a couple of articles including a discourse on movies.stackexchange– read, I invested no real time because I kept getting cookie notifications) I figured it’s time to document that here. I *hope* this is a cookie free experience but who knows what wordpress does.

Let’s start with the near-beginning of the movie, when Indy is introduced to the idea that the Ark is real and the Nazis are after it. The US Government has intercepted a cable sent by the Nazis saying they have “discovered Tanis” and need the “headpiece to the staff of Ra” and that they need to find “Abner Ravenwood, US”. The Government doesn’t understand what any of this means and Indy explains: Tanis is the resting place of the lost Ark of the Covenant (stone tablets of Thou Shouldn’t Really Do Anything to Piss A God Off), the headpiece is a shiny medallion like thingy that sits on top of the stick, no one really knows how tall the stick is, you use the piece on the stick in a map room to find the treasure, and he hasn’t seen or heard from Abner Ravenwood in ages because they had a “bit of a falling out I’m afraid”. (We discover later it’s probably because Indy was schtupping his daughter.) Indy says that he thinks Abner may be “someplace in Nepal”.

After some discourse with Marcus Brody (Indy’s boss? Chancellor of the University? Head of Archaeology? Curator at the Museum? I don’t think we really ever get to know his title) Indy books a trip (that we get to watch on an interactive map graphic) to Mongolia. We see as he boards the plan a nefarious character in all black (I prefer all black too but I’m not so nefarious — we know this guy is because the music changes) who eyeballs him and puts his paper up to shield his face.

Here is my first counterpoint to the argument: I don’t think the Nazis knew where to look for Ravenwood. The cable said, “Abner Ravenwood, US”. Indy asserted to the US Government folks (who said they couldn’t find any trace of Ravenwood” that no one really knew for sure and he thought Ravenwood was “somewhere in Nepal, I think”. Without the tail on Indy, they wouldn’t have known to go to Nepal, or at least in that general direction. I personally think the cable was leaked on purpose (though that is never stated in the movie).

After the map gets to Nepal, instead of seeing Indy’s arrival we see a drinking scene, and Marian Ravenwood closing her bar after winning it. Indy comes in, they fight with some exposition, he asks her for the medallion and she says she doesn’t know where it is, he offers her cash, he leaves. The Bad Guys come in after, having followed Indy (I think this further supports my point above, if the Nazis knew where Marion was before Indy went to her, they would have gone there first), and attempt to get the medallion. For various reasons they don’t get it but they get a print of one half of it. Indy and Marion escape with the real deal. And now we’re off to Cairo!

The Nazis are digging in the wrong place, which we know because they only have one half of the medallion. While we can say that’s because of Indy, we can also assume if they had both halves they’d be digging in the *right* place. Indy gets his digging team in the right place, he and Sallah bring up the Ark, the Nazis catch them, and now the Nazis have the Ark that they are going to attempt to fly out. Indy escapes with Marion and as part of that escape blows up the little airport (and at least one plane), and his rival French archaeologist (Belloq) and the German in charge of things (Dietrich) say they’re going to put it on a truck and get it out of Cairo that way.

Then of course Indy hijacks the truck, gets to a ship and Marion with Sallah’s help, and they’re now on a boat! Which of course gets waylaid by the Nazis and the two of them (and the Ark) taken *again*.

I’ve glossed over a lot that happened here and we’ll get into a more nuanced argument in a second, but let’s pause: let’s give the Nazis credit for craftiness and assume that they would’ve, *eventually*, figured out where Abner (or Marion) Ravenwood were, and would’ve eventually got the medallion, so they would be digging in the right place.

I don’t think they were originally going to take the Ark to the Island. The original plan was to fly the Ark out, but Indy blew up at least one plane and a bunch of fuel at the airport– and the German in charge’s next plan was to *truck* it out of Cairo. Without Indy blowing things up, the Ark would have been on a plane back to Berlin.

Here’s where the more nuanced part of this comes in: Belloq and Indy are old adversaries, and Belloq (it’s pretty clear from some of the dialogue) winces at his mercenary status. (He’s not giving it up though, because it gives him access to things he thinks are valuable, like the Ark). It’s clear that Dietrich doesn’t approve of him and that approval decreases over time with Belloq’s fancy with Marion, with Belloq’s apparent soft side, etc. But Dietrich allows for it because he knows he cannot get the Ark without Belloq, and as Belloq uses patience over time to get to the Ark this strengthens his position with Dietrich — meaning Dietrich has to give Belloq what he wants (Marion, specifically not torturing Marion, and then letting Belloq be the one to open the Ark) because Dietrich knows he can’t get what the Fuhrer wants without him. My point (and I know I’m laboring to get here) is that if the Nazis had got the medallion first thing, got to the map room straight away, dug up the Ark without Indy, and had their plane not blown up, that plane would’ve gone straight to Berlin — with Dietrich in tow, certainly, but none of the confrontation we see between Belloq-Indy would have fueled pursuant Belloq-Dietrich confrontation — I don’t think Belloq could’ve made the successful argument that they needed to divert an entire army to a small island to open a box. The blown up plane, the hijacked truck, the ship’s capture — all of that needled the situation to allow for it.

At this point we’re on the island, Indy bluffs with a grenade launcher and loses, and now Indy and Marion are tied to a pole. Queue opening the ark, ghosts come out, face melty things happen, and Indy and Marion survive because they close their eyes. If Indy had not been there, and if we say my second point is moot (we ignore “would they have gone to the island or Berlin directly”), YES, the Nazis would have opened it and all died anyway. Sure. But what would have happened is now you have a closed Ark on an altar in the middle of a presumably deserted island with some Nazi artifacts around it (remember, it consumed the bodies but left the camera – although it did fry the camera, so no video evidence). Without Indy, the Ark stays there. With Indy, the Ark goes to a warehouse in US Government custody. There is truth in the assertion that Indy’s original charter was to make sure the museum got the Ark, and that did not happen because US Government. But the Ark exists in the movie in that undefined warehouse because of Indy; otherwise it’d be either have discovered in Berlin (assuming no one opened it and it just sat in a Nazi-analog warehouse) or opened and left on a remote island, somewhere undisclosed. In the Big Bang Theory, towards the end, the boys (Sheldon and his friends) do acknowledge this, but then burn on Indy as he “couldn’t get it back to the museum”. Sure — that was his charter and he was unable to fulfill it (Thanks, Uncle Sam) — but it is not an argument on his not having a role in the outcome of the story.

When in danger or in doubt, run in circles, scream and shout.

I have voted in every election (and I mean every election, even the weird February local initiative ones where you’re wondering why they saw fit to bring this up *now*), since 2000. I read the book that comes out, I do fact checks, and I vote.

There are some things I wish I could wave a magic wand and just have go away:

  1. Opinion Journalism. How you say what you say matters, and you can take a statement of fact and either amplify the parts of the statement that suit your need to sway an audience and/or de-amplify the ones that don’t suit you. We have forums for editorial journalism — they’re in the Editorials section, cleverly enough — and they should stay there. Since the dawn of “alternative facts” this has become more and more sketchy, and it feeds the hysteria.
  2. Speaking of hysteria – can we have a round of applause for the Hysteria Machine? No? Good. Because the Hysteria Machine is exhausting. Yes, I know s/he said the thing. It’s on tape, I saw it. I do not need you to reinforce to me how awful the thing is. All I need is the fact that s/he said the thing (or did the thing). Let me have my own disgust, or anger, or sadness, without imparting a healthy layer of *yours* on top of it. (By the by, I’m referring to articles, blog posts, radio, podcasts, etc. If you are my friend and we talk socially and you want to commiserate over the whatever — or even *healthily debate with facts and reasoning over differences of opinion* — then that’s cool.) I just don’t want a national news syndicate telling me where my outrage should come from. It’s insulting (it implies I don’t understand things and so wants to dumb it down to an emotional reaction) and it’s exhausting.
  3. Armchair data science. I love data. I love data science. I love everything about data including tracking it from where and how and under what rigors it is collected to the pipelines in which it runs to the output in which it is consumed. I love data even — and perhaps especially — when it disproves an assumption or bias I have, because learning is hard and sometimes un-fun and that means you are exercising your brain. Go brains! Armchair data science is none of these. Armchair data science is like this:

Let’s play a game.  What’s wrong with this poll?

Firstly, it sits in a very popular media entry site, sandwiched between international news and Latest Video (of… stuff, I guess), below an article about free pastries at McDonalds and above local news (predominantly about COVID). The context is negligible or confusing at best. In what context am I being asked how I feel about polls? Apparently one in which I am also interested in a McDonalds Apple Pie while self-isolating and reading about how things are going far away from me.

Secondly, look at the nature of the question: “Do you like taking polls?”  The question can be answered 3 different ways:

  1. Yes, I like taking polls.
  2. No, I do not like taking polls.
  3. No, I do not like taking polls, but I do anyway, because I can’t help myself.

The first one is easy – yep, like taking polls, so I’m going to check that box.

The second one has got to be facetious – if I do not like taking polls, I’m not going to take your poll. The results you get with this poll will not reflect the actual population that likes or does not like taking polls, and will skew heavily towards those that like taking polls.  You’re not going to get the volume of “No’s” that reflect reality, because your poll does not have ESP and can’t read my mind as I register what it is asking me, reflect that I don’t like polls, and therefore do not engage. (The fact that I’m engaging this much on my blog and yet still won’t click your damn button illustrates this).

The third one is even better — I do not like taking polls, but I am unable to stop myself from grasping my mouse and clicking that button (or taking my finger and poking at it). What is being measured here is the impetus of the user to click a button because they like the little dopamine rush they get when they click a button; and likely has nothing to do with polls per-se.  

The results of this poll will be useless — they will be heavily skewed towards the first and third answers, and, if the respondents who would represent the second one actually behave in the manner the poll suggests they behave, they would not be represented at all. What’s wrong with a useless poll?

This useless poll will probably drive someone’s decision, somewhere.  It will either drive a marketing choice (have more polls! people love taking them!), an editorial choice (we should make polls on the front page every day!), or a behavioral choice (people love clicking things, let’s add more clickable content!).  Which then will drive other behaviors and choices, and what you end up with are ad-filled, click-bait-filled pages of no material use for those of us who just wanted the facts.

This is just an innocuous, stupid little poll about polling.  What happens when it looks like it’s a legit poll about how people feel about COVID? Or the economy? Or healthcare? Or personal freedoms?  The output of that drives more of the hysteria machine, of course, because now we know how to cater to our clickers– they care about the economy so let’s tell them what is happening with it, but not objectively — let’s not share specific data points with a holistic view; let’s instead concentrate on the Stock Market. Or on the jobs data — but not all the jobs data, just the ones we think will drive the most clicks. 

Ironically this means that those of us who would like all the data, so we can make informed choices, absent of editorial sway and anxiety exacerbation, have to click *more* … to dig it all out.

 

That’s How it’s Done

I use Flipgrid to consolidate inbound tech and economics news; along with a few podcasts and my weekly Economist that represents the bulk of my news media intake.  This time of year it’s a particular minefield, of course, with politics. But for the most part it’s my regular vegetables of tech and economics that get me what I want to know.

I was reading an article about how Amazon is launching an Alexa service for property management — e.g., the property manager pays for/owns the Alexa that lives in the residence with the renters, using it as a de-facto localized presence to control smart home things and, essentially, as an “added service/feature” of renting the place. (So much as you’d look to see if there was that extra half-bathroom or if there was a walk-in closet, you’d see if they included Alexa, too).

For the record, I read articles, because a pet peeve is when you get the poster who forwards an article that they clearly haven’t read (e.g., using the article to make a point that the article actually counterpoints). This is a case of me reading two separate articles, coming to a conclusion, and that conclusion was wrong.  It’s a better case of a colleague gently educating me.

Firstly, to the other article.  Granted, this NYT article is about a year old but we all remember the news that made the rounds about how Alexa is always listening. It’s true, she is: she *has* to.  Obviously she can’t start your timer or add your biodegradable pet waste bags to your Amazon cart if she can’t hear you.  In the NYT article, it’s about what she has done, and where that data goes, once she hears you. There is a sentence from that article, however, that did not stick in my brain from last year, so when I read the TechCrunch article, I made a comment on Twitter/Linked In.

My comment, quoted, is here:

“Two things: 1. interesting way to make IoT accessible to a broader base and 2. I would not at all be reassured the data is truly deleted (and isn’t, say, shipped off in snippets for “logs”/“troubleshooting”, for example). Also, the hand waving over who’s data it is needs to stop. Alexa has to listen to everything in the first place to trigger on her name.”

For the record, I still think #1 is true, and most of #2 is still an open question for me. I’m not at all clear on what happens to the data (yes, deleted at the end of the day, but… is it? What part of it is deleted? Is it every command, every call; or for example is there a record still in the smart thermostat (or a downstream reporting service) of all the changes I made, for example? And so forth.) Or who owns it (e.g., if something happens in the home, and the home belongs to the property manager, and the Alexa belongs to the property manager, but I’m the one renting the home, is that day’s data mine or the property managers?)  However, this post is to talk about someone who reached out to address the last point:  “Alexa has to listen to everything in the first place to trigger on her name.”

Now, it’s true that she does have to listen. However, a generous colleague reached out — privately, via LinkedIn messenger — to reassure me that Alexa does listen in for her name, but that listening happens only on the device… she doesn’t “trigger” until she hears her name, so no data leaves her until she does.  Or put the way they put it (bold is mine):

“Wake word detection is done on device in a closed loop, that is no audio sent to Alexa (aka. the cloud). Only when the on-device model detects the wake word with a high confidence, the audio of the wake-word it sent to the cloud for additional verification (besides false-positives this handles for example “Alexa” being said in ads).  No audio is ever sent to Alexa without a visual cue (the blue light).”

(Incidentally, the NYT article has this in a sentence that didn’t stick in my brain at all (bold is mine):

“…it’s true that the device can hear everything you say within range of its far-field microphones, it is listening for its wake word before it actually starts recording anything (“Alexa” is the default, but you can change it to “Echo,” “Amazon,” or “computer”). Once it hears that, everything in the following few seconds is perceived to be a command or a request, and it’s sent up to Amazon’s cloud computers…”)

I wanted to share my colleague’s message because *this is exactly how it is done, folks*.  While I would’ve been just fine with them pointing this out as a comment to my LinkedIn post, they’re being polite and careful, because not everyone would be and frankly, they and I had one lunch at one time and that’s about all we know of each other.

My larger point — because I know that not everyone is in to public correction and many could find it disconcerting — is that we need to be better at private correction, at accepting new data, and at assimilating it or at least making the sincere attempt.  You will read articles and they will be carefully constructed on the part of the author — either attempting to be scrupulously fair or attempting to sway you one way or another — but what you don’t get to see is what was omitted, either via editorial jurisprudence or a required word count or assumed common knowledge.  What you don’t get to realize is what your brain has omitted, either via convenience, or simply the wear of time.

So thank you. I happily sit corrected :).

Facebook: Am I Doing this Right?

I am about a month into this Facebook experiment and I’m finding it alternately interesting and a chore.

The interesting parts come from the content that my friends and family post; it’s a real variety, as I’m sure it is for everyone on Facebook. There’s pictures of the kids’ latest games or school accomplishments, laughable moments when someone paints the family dog or puts make-up on a parent; there’s work rants and engagement notices and of course the ubiquitous happy birthday notices that scroll.  There’s tirades against the tyranny, protest against the patriarchy, support for soldiers and friendly philanthropy. I see windows into hobbies (miniatures, comic books, quilts, photography), windows into travel (Spain, Japan, England, Australia), windows into houses (parties, selling-of-the-house, buying-of-the-house, the ever-popular remodeling-of-the-house — oh, and the building-of-the-house).

I de-muted a lot of folks shortly after the election because, like everyone else, I was in a bubble; however I note that I wasn’t missing the political posts so much as the non-political ones.  I can get my politics from the Economist and NPR, but the Economist and NPR can’t show me the progress my friend has made on her garden.

Which brings me to the chore: curation. What should *I* post on Facebook, to show that I’m engaged? Am I doing it right?

The concept of Facebook curation is not new and it’s been studied (particularly as to its impacts on mental health). The idea that I should/will consider what I post, the varied audience, etc. before I post means I am not being my “authentic” self and thusly am showing only the “best” side I have, therefore setting a higher standard for others.

This sounds so impressive, except that I’m pretty sure that my quest to find the very best protein powder, or inability to fire the correct muscle groups in my left butt cheek, or continual surprise at insomnia when it decides to rear its ugly head, all of which are authentic, are not my best side.  Perhaps I’m not curating correctly.

I therefore started to look through my feed to see if I could find an example of curation. I believe the point of curation is to show your very best self, so the criteria I used to identify curation was that the post itself had to be positive or show the post-er in a positive light (not neutral or negative).  The post couldn’t be commentary on a news item *unless* the poster had an accompanying lengthy position statement to demonstrate knowledge of the space.  The pictures must be flattering, if there are/were pictures.

I found three genre of possible curation: My Life is Instagram Fabulous, I Have a Lot of Friends, and I am a Positive Person.

My Life is Instagram Fabulous is the person who takes great pictures.  Either a set of three or four, or a polite collage, all framed properly and tastefully filtered or cropped.  Some of them are actual photographers so this makes sense,  and generally speaking their content is mostly photo and a little text.  Often this links to their Instagram account (I don’t yet play there but maybe I should). These are some of my more artistic friends.

The problem with pointing a finger and saying they are curating is that 1. they are expressing themselves in the medium to which they already have an affinity (these are the folks who were running around with actual film cameras back in the day and were probably the school photographer) and 2. I know them and have seen how/when the pictures get produced; yes there is forethought and planning but it’s mostly to capture the *feeling* of the moment and not to convey something artificial.

I Have a Lot of Friends is the person who seems to be permanently at parties and gatherings.  As an extroverted introvert this exhausts me but I can see they are having fun.  Usually there are large group photos, group selfies and photos of tasty-looking food and/or the theme of said party. I have more than a few green pictures right now thanks to St. Paddy’s. The pics seem to be taken early in the party (everyone fresh!) and midway (everyone having fun!) but not towards the end, which we all know is when your mascara is running a bit and your lipstick has worn off and everyone is exclaiming that they don’t usually yawn at 9:30/11/1am but they got up early that morning. (A note about the photos:  one of my friends is a beauty queen — honest to goodness, complete with the sash — and never, ever takes a bad photo. Ever.)

The problem with pointing a finger and saying they are curating is that 1. when was the last time you went to a party and took pics at the end? You didn’t. You were having too good a time, or you rationalized that you already took all of the pics and there wasn’t a point in doing more.  Secondly, the whole point of Facebook is to network among friends, so naturally events that tie two or more people together within the platform would be appropriate to post.

I am a Positive Person is the person who posts a lot of life-affirming, positive statements.  They can either be the someecard style, or the motivational-poster style. They tend to be posted in fits and spurts, leading me to believe that there is some aggregator of these things that people can pick one or more at a given time and simply share to their wall.

The problem with pointing a finger and saying they are curating is that 1. these tend to be something that everyone could benefit from (or get a laugh from), so from the “my life is more wonderful than yours” aspect — which honestly seems to be the sort of curation that is criticized — it doesn’t add up.  If you want your life to be more wonderful than mine by comparison then don’t share a great lifehack about gym prep or affixing importance to given events (don’t sweat the small stuff). Secondly, I get the impression that the Positive Person is trying to boost themselves and others as an aspect of this, and that isn’t curation so much as it is, I think, affirmation.

As I review this list and attempt to see if I am Doing It Right it occurs to me that I’ve fallen prey to survivorship bias. If we posit that “bad” curation (the kind mental health researchers are rightfully worried about) is the act of displaying only a competitive, positive slice of your life at the expense of other parts of your life — I’m thinking teen girls mostly thanks to the literature around this — I don’t have many friends (even Facebook friends) that fall prey to this. (You could argue I don’t have many friends. That may be true.)  The sample set weeded itself out before I sent (or accepted) the invite.  You could make the argument that you pick friends and don’t pick your family — but my family is the one that helped create my mindset (think lots of Nova/Nature shows, learning to balance a checkbook at 10 and do my own taxes at 14, and a severe distaste for bullshit) and so they don’t tend to share this predilection.

So I think I’ll just keep posting whatever I think is appropriate to share on Facebook — with “appropriate” defined as probably not the contents of the morning’s bowel movement or things of a similarly super-private nature — and we’ll see if someone gets jealous of my insomnia or failing gluteus minimus sinister.

 

 

 

 

Doubling Down on Facebook

I have struggled with Facebook– as a concept — for the last several months. Much as with my friends, I find the election year did it no favors with howling political rhetoric and drama around every corner. It’s not the Facebook I joined.

Remember when you could “poke” someone? And then at the holidays, you could “send candy canes” or throw sheep at them? Remember when the status updates had your name in them, so instead of saying things like “Today I discovered the best maple bar doughnuts are to be had at Tully’s!” you’d type something like, “is enjoying a maple bar doughnut from Tully’s” because it would show up as “Bobbie is enjoying…” and so forth. But over the years Facebook functionality has changed; I can’t throw sheep anymore and it lets me do things like tag people and “react” to their posts and serves up ads to me (that are, I must say, pretty on the mark).

I appreciate Facebook needs to evolve and some of these evolutions I truly enjoy. I’m Facebook Friends* (that is a new definition of friendship, I think: you wouldn’t go interrupt them at 3am in the airport in Hong Kong, for example, but if you saw them wine tasting you’d wave hi to see if they wanted to be friends in person again) with a few dozen folks I haven’t seen in many years and I *like* seeing how they are doing. There’s the guy I used to work with who quit his day job and went full time DJ (and is making a damn good living out of it and seems to be having the time of his life). There’s the gal who decided to become a photographer, the Canadian who got his US citizenship and goes rock climbing all over the place, the gal who became a florist (and again, nice work!), the guy from the old SLT job who is raising two daughters *right*, the couple moving to Austin because they can get a brand new mid-century modern house and you know they are going to make it look good.  I can check in on my  cousins in Buenos Aires, my friends in London and my friends in Australia. I can check on my friends from high school– curiously I haven’t any from college — and my friends that I see regularly so when I see them, I can say things like “so how *did* the mustard sauce turn out on the pork?”.  Facebook is particularly useful to getting out the word for civic responsibility and nonprofit work, as well, and for word-of-mouth business (that’s how I found out about Silver and Salt, for example).

Perhaps like most people the part I am unsure of — unsure because I am not certain how much of it is my perception or how much of it is Facebook’s reality — is how much of what I am being fed is representative of the “real” world. That is to say, I have the power to mute people (which I admittedly did do during the last 2 months of the election — I’ve since unmuted everyone), I have the power to “react” to ads (don’t show me this because it’s not relevant, don’t show me this because I see it all the time — they really need to have a “don’t show me this because you are tempting me and if  it goes down much further in price you’ll have my visa card”), and I have the power to say “don’t show me so much of this” or “show me more of this”.

There’s been much discussion of the “bubbles” we live in and how Facebook feeds into that, I won’t retread the ground. With all due respect to Mark Zuckerberg, I don’t believe Facebook should be my only news source — something that is/was the case with many and contributes to the aforementioned bubbles. (I don’t believe Reddit should be your only view to the world, either)**. It is evident though that as you choose your circles and selectively mute or “show me more of this” to ads and content you are tweaking the algorithm in the background and reinforcing your bubble. (It isn’t clear to me how to re-set it back to 0, incidentally — remove all of the “customizations” I’ve either explicitly or implicitly requested and see what a “new user” sees).  I therefore have my bubble, reinforced and evolving, and that is just what Facebook is going to be.

My options are thus: I can leave Facebook (directly as in closing my account or indirectly as in just not visiting), I can stay on Facebook passively (the occasional thumbs up, the occasional “Happy Birthday” as it reminds me and I remember to look), or I can actively participate. I’ve been waffling between the latter two and seriously considering the former (I know a few who have cut the cord, as it were).

The problem with divorcing Facebook is that I would no longer have a ready answer to “I wonder what so-and-so is up to?”, and I don’t have contact information (short of LinkedIn) for many of the so-and-so’s. I would miss more birthdays, I am sure. I wouldn’t get the reminder of where things were at five, six, or ten years ago; in short: I wouldn’t get the things I signed on to Facebook for.  I would not at all miss the ads, the requirement to curate the content (“see less of this”), and I would certainly not miss the uproar that echoes through the platform whenever there’s an election. (To be clear: I have political opinions and leanings just like everyone, and I back them with money and action. I am just not a yell at the top of my lungs person.)

I think, therefore, I am going to stick with one of the three options as an experiment: I’m going to carefully work with Facebook. I’ll go and like all of the things I like, and work harder to engage with the platform; I’ll use the tools it provides for privacy and for filtration, and we’ll see.  I will not make it my only source of data for news (social, local, national, or global) and if this experiment fails I’m basically fine with that. I just figured I’d give it an official run.

*see Dunbar’s number for context.

**I much prefer the Economist and then I use Flipboard to subscribe to topics rather than platforms; so for example I’m just as likely to see an article from the Wall Street Journal as I am to see one from Fox News or USA Today.  I’m also a big NPR fan. I blame my dad for that, I can remember riding in the back of a 1981 Volvo 240DL on the way to and from school and listening to NPR, thinking it was the driest, most boring stuff on the planet. Somewhere in my late 20’s that changed and now I’m putting my son through that.

Eat Your Frogs

“Eat a live frog first thing every morning, and nothing worse will happen to you the rest of the day.” – Mark Twain

The relative cholesterol of frogs notwithstanding* this has been my mantra for the past several days. As part of the seasonal reorganization of things here at my company, I have a new boss and new coworkers (sorta) and so there’s a bit of an administrative tax associated with that: the PowerPoint that describes your products. The weekly update email on how those products are doing. The monthly update PowerPoint on how those products are doing. The one-off PowerPoint to discuss the ProblemChild in your product, and the one-page Word docs to describe the individual projects of your Product. Then of course there’s the emails about each of these items.  It was a rough three weeks getting all of that in order, but now I think we’re there and it’s time to eat another frog.

America needs to eat a frog. Actually, your average American citizen needs to eat a *lot* of frogs, because it is Election season. Whatever their opinions are about the candidates for the Top Office are, and how much they do or do not like said candidates, that is (frankly) the least of the frogs Americans need to eat.

*All* of the 435 House of Representative seats are up for reelection this year. Thirty five of the 100 Senate seats are, too. One hundred and sixty three ballot measures are up in 35 states, and 72 citizen initiatives. In my home state we have some pretty big decisions to make, including the possibility of a carbon tax (the Economist covered it last week). There are initiatives about pot, about gun control, about taxes, and about minimum wage; I guarantee the average American has an opinion about some or all of those. I equally guarantee there are no simple choices.

Let’s take my home state: Washington. We have the aforementioned carbon emission tax on the ballot, which economists love but I guarantee you local businesses will not. Ditto the Minimum Wage initiative (actually economists are split on that one, depending on who you talk to regarding artificial price floors, etc.). Firearms make another appearance, this time around risk protection orders. Another initiative asks you to weigh privacy risks against proper compensation for home health care workers. There’s also not one, but two advisory votes (where we get to let the State House/Senate know how we feel about taxes they approved without subjecting them to vote). You may think we have a lot in our state but it turns out California and Alabama voters will have a much thicker pamphlet to read through.

All of these frogs to eat and yet, while the states are doing their best to saute them in butter and garlic (or is that braise them in red wine and tomato sauce?) our election year coverage seems largely devoted to the biggest frogs who, depending on the status of the Congress they are rewarded with, may be stuck in the mud anyway and unable to do much other than croak for the next two years.

Because of the howling cacophony over those “biggest frogs”, it’s rare you find an intelligent, balanced conversation over the little frogs (and possibly tadpoles) we need to consume. It’s almost like the sheer dread of that first big frog negates the fact that once we’re done chewing that one and swallowing it, we have to eat another fifteen, or twenty, or thirty frogs.  Unlike college, there isn’t going to be some sort of machismo pride on the line for chugging your frogs; there’s not going to be a team of your brothers and/or sisters cheering you on as you eat your frogs.  This is probably because they’ll be busy with their own frogs. Stopping to discuss the balance of flavors in the small frogs, or cooking method, seems ridiculous.

It is, however, the platefuls of small frogs that await us are what we’ll have to subsist on for the next two years (at least — remember Senate terms, for example, are six years), and they are not getting the attention they deserve. I’d argue the biggest frogs are over seasoned and will be cooked to a crisp, leaving little taste on the palette and not otherwise making any long-term impressions. It’s those carefully prepared, home-grown frogs we need to fill up on. On voting day,  you get to pick your frogs.

*50mg per 100g of frog meat, in case you were wondering, vs 88 for chicken. There may be a missed opportunity here.

Vote

I usually resist posting overtly political messages — not because I do not have opinions (boy, do I have opinions), but because I can usually find someone screaming “my” message from the top of their lungs, participating in the cacophony that runs parallel to our electoral process.

I do not pretend to have voted in every election since I was 18. I have not. I *have* however voted in every election since 2000, when I returned to Washington State and in my own self assessment became a grown up (I had voted in every Presidential election previously, but like most younger folks I had largely ignored local elections). I vote because it’s one of the freedoms we have, an ostensible say in the selection of who is going to Speak For Us, and because there are still many in the world who do not have this freedom. I also vote because I’m a firm believer that if you don’t do what you can to improve things — in any way you can, the least expensive (in time and money) of which is to vote — then you don’t get to bitch about the outcome.

Which brings me to today, Memorial Day.

Memorial Day is the day we honor those who have fallen in service to our country. Male or female, any branch of service, for hundreds of years. Some of these folks died to preserve our nation and some of them died to (purportedly) preserve similar freedoms in other nations. It’s important to remember that whether or not you agree with the reasons they were sent “over there”, they still went, they still died, and they still deserve respect for it. You can argue at the top of your lungs that you don’t agree with some of our most recent wars — and you’d be in very excellent company — but the fact of the matter is the responsibility for the Going To War is held on different shoulders than those who Go To War. Those who declare we are Going To War do so from a (hopefully) analytic mindset for the Greater Good. And those who Go To War are doing (hopefully) the best with what is given to them, be it direction, armor, or support.

That there is deficit on both sides is well-documented, maddening, and disheartening. We as constituents find out we went to war for reasons that were not as stated, or that don’t make sense, or to support an economic position, rather than a defensive one. We find out those we sent to war weren’t prepared, weren’t supported, weren’t properly supervised, mentored, and managed, and that horrible things happened to those we sent and those they were sent to protect. (The “fortunate” ones who get out, who make it back, often are equally unsupported – psychologically, medically, and financially).

This Memorial Day I have the following entreaty: Vote. It’s the simplest, easiest way to honor those who have fallen and exercise your right to pick the people who, in effect, get to select who falls next, where, and for what. And not just for the Big Ticket — vote for your members of Congress, because they’re the ones who can officially Declare War, and unofficially bring things to a grinding halt, as well we know. You may feel like this election is one of “voting against” rather than “voting for”, but at the very least you are having a say.  https://www.usa.gov/register-to-vote 

Listening Ears

The last month or so has been an exercise in emotional control and perseverance: there are the usual challenges (it’s the last productive month before people start to serially take off for holidays, trying to eat healthily when people bring in baked goods is difficult, etc.) and new and unwelcome ones (a dear friend has passed on, the car decided I needed to spend some serious cash on it, a coworker is leaving which in turn throws into sharp relief just how much I can separate work and life). As such I haven’t had time to blog or really reflect on much: I’ve spent most of the month reacting and creating contingency plans.

As November is gone and I find myself firmly in the twelfth month, I have either got better at dealing with these challenges or I’ve become numb to their effect. The result is that I can finally take some time to concentrate on a (relatively) new concept: being self-aware and open-minded during challenging times (especially meetings).

We’ve had some training on this recently at the ‘soft, and courtesy of a side-program I’m getting a larger tutorial in how perspective can shape an entire interaction for the better (or worse). Traditionally I am not one to necessarily assume the best of intentions in dealing with someone during conflict — it’s something most people do not default to. (I know of one person who I think can honestly say that during a contentious debate can keep her “opponent” in a positive light; it’s fitting that she is the extremely patient Executive Director of a nonprofit devoted to helping schoolchildren (and teenagers alike)).

The idea of unconscious bias is not a new one, it’s the reason I assume the teenager in the brand new Porsche in front of me is spoiled rotten (instead of thinking they may be enjoying a ride with Mom or Grandma in their car), that the guy who cut me off on the freeway is a jerk (instead of hoping that whatever emergency they’re rushing off to is quickly resolved), that the person at work who hasn’t got back to me is a slacker (instead of positing that their workload is just as heavy as mine). It’s the reason some bosses assume it is ill-advised to hire single mothers (and some deliberately hire them), why some tourists raise their voice to speak English increasingly loudly to the people who don’t understand them, and why most people think NPR listeners are Loony Lefty Libs. (Hi.)

Nor is the concept of self-awareness a new one, if not practiced terribly often. In an era of “selfies” and Kardashians, you’d think self-awareness abounds, but alas it does not. The next time you think you are self aware, check how long it takes you to calm down after an argument with your spouse: that is, once the issue at hand has been resolved and how long until your autonomic nervous system chills out (e.g., your tone of voice changes, your heart rate slows down, you stop grimacing and feeling like you’re still arguing but aren’t really sure about what anymore).

In other words, it’s hard, when the guy has just cut you off and your latte has landed in your lap, to stop and think “gosh I hope he gets there in time”. It’s equally hard to sit in a meeting with someone who is disparaging your product or questioning your priorities to believe they are coming from a positive (or even just productive) space. It’s a skill set to practice and a useful one at work and at home, to be sure.  It’s harder still when the media (“social” and otherwise) is screaming you about the impending Armageddon (be it ISIL or Climate Change or Global Economies or Airbags or Guns or Presidential Candidates), to be positive about much.

The suggested approach (from training, shortly to be invoked in different ways) is to practice active listening: in other words, to let the other person say what they need to say NOT with a view to “how much longer do I have to listen to this drivel” but with an earnest attempt to understand where they are coming from, and acknowledge that position. This, combined with assuming the best of intentions, should serve to deter the impression that the other person is wasting your time/out to get you. The other tool provided includes essentially a “so what are we going to do about it?” mechanism — it’s perfectly fine to air an issue, but come ready to solve it or to commit to solving it. This should serve to ensure that conflict — when it does arise — is used in a positive and productive fashion. These things sound practical and practicable, but I suspect in the heat of the moment they aren’t that easy to call upon. I think, however, it is better to try, in these trying times.